Tuesday, March 15, 2005
Ahhh........Barely have time to switch on my laptop, much less come online to blog. And that'll be the case for the rest of this week as well, since i'll be working the late shift everyday.
Since today's my (very anticipated) off day, i'm trying to decide if i should just stay at home and rest, or to go out and enjoy myself. Right now the former seems to be winning over and i'm sorely tempted to spend the rest of the day just lazing around, that is, unless anyone has some programs interesting enough to lure me out of my house. :x
The last weekend had been really hectic at work, with the pet event going on at Hougang Mall atrium. Sales was really good, which means i barely had time to even eat my dinner (bought for my by the nice guy working next door in the DIY shop coz i'm working on my own and can't leave the shop). Chew got me my dinner at 6pm+ and i only started eating at 8pm, imagine that.
But then again, more customers is still better than less, coz ytd was reeeaaally boring. I was practically sitting there with nothing to do. Stocks have been packed up the shelves, price tags put up, items arranged nicely and neatly, with only a few customers every now and then.
Speaking of customers, i still remember the 3 indians (or malays?) that came on Sunday, just when i was about to knock off and go home. Just to clarify, i have no biasness, none whatsoever, against indians or malays, just that the customers are indians (or malays). Remember the pet event i mentioned that was going on last weekend? There was a crazy hour sale during the event whereby ppl can buy stuffs (mainly dog and cat dry food) up at the atrium at 25% discount. NOTE: The discount ONLY applies at THE ATRIUM.. must bold coz this is VERY relevant to what i'm gonna complain about later.
The 3 indians (or malays?? i really have no idea) came at 8pm+ (crazy hour sale was going on from 7:30pm to 8:30pm) wanting to buy some dog food at the atrium, but felt that it was too leh cheh to drag the stuff with them to dinner. So SOMEONE (they claimed the person was from Pet Lovers Centre) told them they could go for dinner 1st and come back later to get the stuff. Wth?? If they wanted the discount they had to buy during crazy hour sale right? So how could the person ask them to come back after their dinner (don't tell me they can buy their food and finish eating within like 10 mins)??? And what's worse, the person told them they could get 50% discount.. -_-""" What's even worse is, the person even told them they could go straight to MY shop to get the discount...!!
*explode* WHO THE HELL was that person??!!! If he/she is really from PLC (Pet Lovers) then he/she should get the info right! Yeah sure there was really a 50% discount (from what my boss told me later) but it was only for one brand of dog food (Science Diet to be specific) and in no way was it applicable at my shop downstairs.
Before anyone misunderstands and says, 'hey it isn't their fault that this happened', i know this and i'm not blaming them for this miscommunication. For this part i'm reeeaally angry at that person who gave them unclear and wrong info, and caused me so much trouble. (Better don't let me find out who it is. Hmph.)
Alright, that 1st part was done and clarified with the customers (after i called my supervisors many times and them personally coming down to my shop several times as well) ... then came the irritating part.
They accepted that they were given the wrong info and etc, but insisted that i give them 25% discount at my shop anyway, and kept saying that it was unfair to them and yadda yadda.. I really almost shooted back at them saying, 'then would it be fair to the others who came to my shop for that day and didn't get the discount??'. But being the nice retail salesgirl i am (:x), i just smiled back nicely and tried to reason with them. Nevermind about that. Then they were telling me how pissed off they were and that they're regulars of PLC and bla bla bla. From their attitude, they were like blaming me for the miscommunication, and i felt like i was tuna in a sandwich. My boss was telling me on the phone not to give them any discount and they were forcing me to do otherwise.
In the end, after listening to their whinings for like ages, my boss finally agreed to a 25% off for them. And u know what? They bought a packet of dog food worth $19+.. and the discount was around $4+............... -_-""" ALL that farking whining for a few bucks.... are they hard up or what?!? Most ppl would just give it up and go home already!
To make matters worse, they didn't have enough cash (wtf? 3 ppl don't even have 20 bucks???) and wanted to withdraw money from the atm upstairs. That in itself is ok, but just withdrawing money also took them BLOODY long! Don't tell me there's a long queue for atm at 10pm+ at Hougang Mall HOR. Knowing that i was waiting just for them to buy one freaking packet of dog food, so that i can close shop, they still took their bloody own sweet time! INCONSIDERATE PPL!! Just coz of them i went home late by half an hour leh! (My shift ends at 10pm but i went off at 10:30pm zzz.)
Man was i pissed off.. and it all started due to that person! I hope he/she steps on dog poo everyday.
*coughs* Right.. enough of that stupid episode. Today is for me to relax and rest my mind, soul, body and feet. Feel like going for pool or ktv though. Anyone wanna jio me? Contact me through hp or msn okie? :x
posted @ 11:49 AM